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eylet Support

eylet support and help video guides provide quick answers to frequently asked questions.

Tap a question to see the answer and watch the video guide.
Getting Started with eylet.
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Follow these simple steps to get started.

  1. Signup on eylet.com/login
  2. Go through the startup guide tips, reading each one will quickly explain the different sections of the eylet app.
  3. Type in your Name in the Name field, and bio in the Bio field.
  4. Choose a picture by tapping the Pencil icon on the round profile icon or the Pencil icon on the rectangle banner.
  5. To add content such as email, Phone, website and social networks, tap the “Add Profile and Content” button.
App layout and menu functions explained.
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The eylet app is for individuals and teams, has detailed insight, themes and many more features.

The main app has 4 sections.

  1. A top left Main menu where you can access all app features.
  2. The “Edit Content” main page which loads when you login, allows you access to update your digital profile.
  3. A bottom menu that has quick access to most common app features like Share QR code, Contact, Quick Switch and Multiple Profiles.
  4. Lastly the top right has a video icon to short how to video guides.
How to add your profile images.
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Adding images to your profile is quick and easy. There are two images you can upload a Profile image and a Banner image.

Depending on your theme you can disable the banner image and show just the profile image.

  1. Tap the Pencil icon on the Profile image or the pencil on the rectangle Banner image.
  2. You can choose an image from the library or upload your own.
  3. If you choose to upload your own select from Phone or PC / Mac.
  4. Adjust the image and tap “Save”.
Note: If you want to hide the banner image, change your theme using the Theme Designer and choose a theme that does not include the banner image.
Multiple Profiles.
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The eylet app allows up to five additional profiles, each profile is unique and can have different content images, themes and links.

Multiple profiles allow you to separate your life between work, personal, or for a specific event.

  1. Tap the Round Profile icon in the bottom right corner of the app, on the menu bar.
  2. This shows you a popup with two sections, the top part is Quick Switch which allows you to decide which profile your physical cards are attached to on tapping.
  3. The bottom section is where you add a new profile and switch profiles.
  4. Tap the [+] icon to add a profile.
  5. Tap an existing profile to switch to that profile.
Note: you can delete the additional profiles via the settings page in the “My Card Profiles” section.
Quick Switch.
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Quick Switch is a unique feature to eylet. Many people use multiple profiles separating work and personal details.

However they may only have one physical card or eylet device such as a card, wristband or phonecard.

Using the quick switch you can determine which one of your profiles is loaded when you tap or scan your physical device.

You can change on the fly and show a different profile using the single NFC device and then switch back later.

If you have multiple devices attached you can set which device loads which profile.

How to attach a Google Review Card.
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The eylet app is versatile and has many features, the primary one being a digital business card.

Google cards is a feature that is accessed via the Main Menu in the top Left Corner.

  1. Tap on the Main Menu (top left corner).
  2. Tap on “Google Review Products”.
  3. Tap on “Add a Google Review Device”.
  4. Scan the QR code on the physical Google product.
  5. Enter in your business name and full address, keep typing until it shows in the drop down menu.
  6. Select your business from the list.
  7. Check on the Mini Map the location is correct and tap Save.
Note: if your business is not showing on the list you can add the google link manually.

The list is automatically populated by Google, if your business is not showing on the list then check that your business address is fully verified in your Google My Business Account.
How to edit your Name, Company name and Bio.
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You type your name in the Name field located under the Theme Designer button.

After typing, the data is automatically saved. You can tap on the field under it to enter your Company Name or Bio about yourself.

How to attach an eylet device.
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You can attach multiple NFC devices to your account, they all follow the same process.

  1. Tap on the Menu button located in the top left corner.
  2. Tap on “Attach and eylet Device”.
  3. Choose your device from the popup.
  4. Follow the on screen prompts to attach the device using the QR code on the device.
How to detach an eylet device.
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Detach an eylet device from the setting page.

  1. Tap on the Main Menu in the top left hand corner.
  2. Tap on “Settings”.
  3. Tap on the device you wish to detach.
How to tap on iPhone and Android.
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Tapping on an iPhone is always at the top back near the cameras.

Apple iPhone’s have always placed the NFC reader in the same place where you tap to Pay using Apple pay.

How to add links to your profile page.
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Adding links and content like video and gallery images can be accessed via the “Add Content and Links” button located on the Main App Home page.

To get to the Home page tap the ‘Home” button on the bottom menu bar.

Scroll down a little to see an icon labeled “Add Content and Links”.

On tapping this icon you will see a page with over 65 social network links including custom links, email, phone, pdf and image gallery.

Tap an icon to enter in the link and then tap save.

How to turn on the NFC function on my Android phone.
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Many Android phones now come with NFC enabled primarily for the use of Google Pay services.

If your NFC is not enabled out of the factory. go into Settings and Search for NFC, Near Field Communications and Wifi.

Where to stick the phone card.
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For all phones it's always the bottom back of the phone near the charging port.

If you find your phone keeps popping up the card notification then it's being picked up by the phone's NFC reader, repositioning the card further away will stop this.

How to change the order of icons and links on my profile page.
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Change the order of links by using drag and drop, select a link and move it to the new position. Changes are saved automatically.

How to test my profile is set up correctly.
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Testing is important and to do it effectively is to view your card profile as a visitor would.

On the Home page of the App scroll down to a button that says “Tap here to check your changes”.

Tapping the button copies your profile link to the clipboard. Open your web browser and paste the link.

This mimics an actual visitor when you share your digital card profile with them.

Tap your links and check that all are working.

How to add an image gallery.
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Adding an image gallery is done via the “Add Content and Links” button on the main home page of the App.

  1. Tap the “Add Content and Links” button.
  2. Tap on the Image Gallery icon.
  3. Tap a Free square to upload an image.
  4. Crop and “Save” each image.
The saving is automatic, you can also give your gallery a custom icon and name.
How to embed a video.
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Adding a video is done via the “Add Content and Links” button on the main home page of the App.

Get your video share link from Youtube or Vimeo.

  1. Tap the “Add Content and Links” button.
  2. Tap on Youtube or Vimeo.
  3. Paste your video link.
  4. Tap on “Save”.
You can add a custom link if you prefer your video to play in a native app like Youtube.
How to share your profile using the QR code.
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Tap the second button on the bottom menu bar that looks like a QR code.

You can customise the QR code and download it from the same popup.

How to share your contact card with someone who has no internet connection.
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Using the QR code button which is the second button on the bottom Menu Bar, tap the “Contact Card” label on the top of the popup.

This will show a vCard of your contact profile. When scanned it will automatically load the contacts app on your visitors phone. No internet connection is required.

This is the raw vCard of your digital profile.

How does someone save my contact details?
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When sharing your digital profile visitors will see two buttons at the top of the page.

The one labeled “Save” is used and will download the vCard data for your digital profile to your visitors phonebook.

How do I collect details from people who view my profile?
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When sharing your digital profile visitors will see two buttons at the top of the page the one labeled “Exchange Contact” is used and will popup a contact exchange form.

All completed forms are viewable on your app in the Contacts page access via the bottom menu bar.

What is the Contacts Page?
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This is where you view all the visitors who have sent their details via the Exchange contact form on your digital profile.

You can edit, export them to an Excel file and save them to your local phonebook.

What is the Privacy Wall?

The privacy wall is designed to stop unauthorised viewing of your personal information.

When you share your details via NFC tap or QR codes scan the visitor is requested to enter a 4 digit Pin.

Only when the PIN number is entered will your information be visible.

The PIN number is set by you and can be any memorable 4 digits. Can be changed and turned on or off at any time.

This stops online scanners and any accidental NFC taps from viewing your information.

How to modify Privacy Wall settings?

Login to the eylet app and scroll down to the section where you have your links.

In that section you will see a row of Five (5) buttons the first one is Privacy Wall.

Tap this button to modify, disable or enable the privacy wall.

If the button is Red the privacy wall is disabled.

What is Direct mode?

Direct mode defines how visitors interact when you tap or share your profile.

Direct allows you to choose any single link or App such as a webpage, WhatApp, Instagram, Google Reviews, etc as a direct link visitors will be automatically redirected from your profile page to your desired link or App.

Commonly used for WhatsApp, Instagram, email and phone number.

What is Leads mode?

Leads mode is used to capture the visitor's contact details when they visit your profile page.

The Exchange contact information popup is opened automatically. Allows visitors to enter their contact details.

What is Hyper mode?

Hyper mode automatically starts the process to save your contact information to the visitors phonebook.

This mode is designed to quickly let visitors save your contact card into their local phone books so they can easily contact you later.

Can I add Custom links?

Yes, eylet allows unlimited custom links and custom icons for each link.

Tap on the Add Links and Content button and then tap Custom Link.

You can change the icon by tapping the Pencil next to the icon image.

How to change the order of links?

From the main app homepage drag and drop the links into the desired order.

How to view insights and statistics?

eylet provides advanced insights and data on profile card views from your visitors.

Access the Insight by tapping the Main menu icon in the top left hand corner of the App.

Tap on Insights, from there you can view all the statistics broken down by each profile and locations and what links were tapped by your visitors are also shown.

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Theme Icon

Theme Builder

Choose from over 20 predefined themes, customise and design your own.

Theme Visual
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AI Card Scanner

Scan paper business cards in 60+ languages with AI assistance.

Scanner Visual
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Multiple Profiles

Share instantly via NFC taps, compatible with most smartphones.

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Quick Switch

Instantly change which profile is shared when you tap your eylet device.

QR Visual
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Profile Editor

Personalize your profile with your banner image and profile picture, also add details.

Editor Visual
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Add your links

Embed Video, Google Review Link, Facebook, Instagram, PDF, Images, custom links and over 65 other social network links.

Dark Mode Visual
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Customise QR Code

Save your QR code, customise it and share it.

Sync Visual
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Card Scanner

It's easy to scan paper cards and save as contacts, with eylet AI business card scanner.

Google Review Visual
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Advanced Analytics

Comprehensive visual data on your views, clicks, save to phonebook and exchanges.

Packs Visual
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Contacts

Manage and export contacts in one place, and add details to existing contacts.

Dashboard Visual

⇠ Swipe to Explore ⇢

eylet is a next generation digital business card platform offering NFC enabled cards, tap to share technology, Teams, and customization designed for individuals and businesses of all sizes.

eylet devices

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  • 2 Pack White
  • 5 Pack Black
  • 5 Pack Prism
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Features

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Getting Started

  • Digital Business Cards
  • Google Review Cards
  • Phonecard V3
  • Wristband
  • Phone Cases
  • Teams

Support

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  • Card Designer

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